UK Data

Most people get into sales because they want to sell and make money. When the constant paperwork and data entry starts to eat into their sales time, it can become demotivating. Not only does the constant data entry kill the salesperson's spirits, but the data they get is less useful.

In terms of ...

With the advent of a new generation of speech analytics technologies , it has become possible to fully automate call analysis.

Quality Handling of customer objections by each manager
The SalesAI neural network analyzes each manager's call and automatically checks objections from the client and how ...

Finally, there is the issue of data accuracy. Submitting reports filled with anecdotes or opinions will not help much during regular meetings with the ROP. Similarly, managers may look at time spent in meetings when determining performance. However, data recorded using dedicated systems provides ...

Lack of coordination between departments.
Inefficient distribution of resources and budget.
Decreased customer experience due to fragmented management.
Integrated planning allows:

Set clear goals for each department that are linked to overall sales performance.
Build end-to-end analytics that ...

我们都生活在所有流程自动化的时代，例如自动任务关闭或机器人流程自动化。自动化趋势中唯一值得关注的问题是——哪些流程或任务将在不久的将来实现自动化？
尽管如此，今天的话题并没有那么广泛。我们将讨论联络中心自动化——推动行业向前发展的全部技术、方法和联络中心自动化理念。

为什么需要和寻求联络中心自动化？首先，呼叫中心自动化与降低呼叫中心运营成本同义，这意味着您使用的联络中心自动化技巧越多，您在劳动力和运营成本上的花费就越少。其次，呼叫中心自动化涉及高级呼叫中心客户服务、更高的客户满意度和出色的客户体验。最后，呼叫中心自动化完全是关于客户期望的，我们将用真实的数据和社会证据来证明这一点 ...