Unified Management of Customer Interactions

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Across Various Channels—email, Voice, Sms, Whatsapp, and Live . Chat and Provides a 360° View of Customer Issuesintegration Capabilities: the Platform Offers Direct Integration . With Popular Crms and Custom Apis, Along With Integration With Helpdesk, Order, and Payment Systemsticket . Categorization: Ai is Used for Ticket Categorization and Prioritization, and Ai Agents Can Be Customized . To Reflect Your Brand's Identity and Policiesefficiency Tools: the Platform Supports Media Exchange, Offers Message .

Templates and Internal Notes, and Allows for Instant Updates to Ai Agentslimitations (Capterra)lacks Features Related . To Quality Assurance and Workforce Managementdoes Not Support a Mobile Version india phone number resource for the Support Agentmay . Not Be the Best Solution for Transactional Ticket-based Customer Support Interactionspricingomnichannel (Annual Plans):growth: $29 Per . User Per Monthbusiness: $69 Per User Per Monthenterprise: Available on Requestvoice-only Annual Plansgrowth: $25 Per . User Per Monthbusiness: $40 Per User Per Monthenterprise: Available on Requestchat-only Annual Plansgrowth: $15 Per .




User Per Monthbusiness: $30 Per User Per Monthenterprise: Available on Requestplivo Cx Ratings and Reviewsg2: . 45/5 (700+ Reviews)capterra: 43/ 5 (80+ Reviews)2 Zendeskbest for Businesses of All Sizes Zendesk Bots . Are Built to Deliver Rich Conversational Experiences Zendesk Bots Are Built With Ai and Automation . For a Seamless Experience All Conversations Are Stored in a Centralized Workplace, So Agents Have . The Entire Context to Offer a More Personalized Customer Experience Key Featuresmessaging Integrations Such as .