How I Used ChatGPT 4.0 to Conduct an App-Wide UX Writing Review
Posted: Wed Jan 29, 2025 4:04 am
Come on in and read something about AI that isn't a scary "you're going to lose your job" type of surprise!
It’s no secret that AI tools are amazing, however, there is currently quite a bit of fear-mongering in our community. For some reason, people are scared by the idea of AI software completely replacing humans in a few years. I, on the contrary, believe that the main use of AI will be to make tedious tasks less tedious, help us skip the boring parts and focus on the fun parts of UX design, and speed up our workflows. Hopefully this project will serve as a testament to how much our jobs can improve with the help of AI chatbots!
So, at some point during my long and joyous browsing sessions on Medium, I realized it was time to break the mold and put AI to real use. So here we are, reader. Once again, we find ourselves with the purpose of having you tell the story of how I used our dear old friend GPT 4.0 to complete an otherwise very long and arduous task of performing an app-wide UX writing review.
Disclaimer: Because this was done on a real Turkish application bc data covered by an NDA, I will be redacting some parts of the texts and instead focus on the commands, methodology and results.
But first, why a UX writing review?
In the field of design, consistency is key. This is no different for UX writing. To put it simply, we want all the texts in a product to sound like they were spoken by the same person. But during product development, this may not always be the case for these reasons:
The product designer/writer changes too often: It's well known that when it comes to UX writing, more is not always better. Each line of writing is a decision-making process in itself, and when these decisions are made by too many people at different times, certain inconsistencies are inevitable.
Insufficient oversight: During product development, especially in products with low design maturity and many generalist designers, it becomes a daunting task to keep up with UX writing, and oversights can occur leading to inconsistencies in writing.
Time constraints: As UX designers, we always want to get things done right. But more often than not, there are time constraints in product development that we must respect, leaving us with less time to check for inconsistencies in the texts.
Therefore, whenever necessary, UX writing reviews should be conducted to ensure that all texts in the product have a similar tone and attitude, use consistent vocabulary, and are understandable considering the product's audience.
It’s no secret that AI tools are amazing, however, there is currently quite a bit of fear-mongering in our community. For some reason, people are scared by the idea of AI software completely replacing humans in a few years. I, on the contrary, believe that the main use of AI will be to make tedious tasks less tedious, help us skip the boring parts and focus on the fun parts of UX design, and speed up our workflows. Hopefully this project will serve as a testament to how much our jobs can improve with the help of AI chatbots!
So, at some point during my long and joyous browsing sessions on Medium, I realized it was time to break the mold and put AI to real use. So here we are, reader. Once again, we find ourselves with the purpose of having you tell the story of how I used our dear old friend GPT 4.0 to complete an otherwise very long and arduous task of performing an app-wide UX writing review.
Disclaimer: Because this was done on a real Turkish application bc data covered by an NDA, I will be redacting some parts of the texts and instead focus on the commands, methodology and results.
But first, why a UX writing review?
In the field of design, consistency is key. This is no different for UX writing. To put it simply, we want all the texts in a product to sound like they were spoken by the same person. But during product development, this may not always be the case for these reasons:
The product designer/writer changes too often: It's well known that when it comes to UX writing, more is not always better. Each line of writing is a decision-making process in itself, and when these decisions are made by too many people at different times, certain inconsistencies are inevitable.
Insufficient oversight: During product development, especially in products with low design maturity and many generalist designers, it becomes a daunting task to keep up with UX writing, and oversights can occur leading to inconsistencies in writing.
Time constraints: As UX designers, we always want to get things done right. But more often than not, there are time constraints in product development that we must respect, leaving us with less time to check for inconsistencies in the texts.
Therefore, whenever necessary, UX writing reviews should be conducted to ensure that all texts in the product have a similar tone and attitude, use consistent vocabulary, and are understandable considering the product's audience.